Fork Mobile App

Simple app to solve the bill math problem!

Fork Mobile App UX

Challenge:

Create a mobile application which easily splits restaurant/food bills and connects to the latest mobile pay applications.

 

Process:

I am working in a small team as the UX/UI designer. I have led persona-creation, written interview scripts, conducted competitive research analysis, user research, interviews and user tests. I also created user flows, wireframes and high fidelity mockups. I am currently working on prototype testing and design iterations while our developer works to integrate external software into the app.

 

Features:

– read and import receipts

– Pay via Venmo

– Add friends from Venmo

– Future: integrate additional mobile pay platforms

– Future: add cash, credit card payments

– Future: social

 

Result:

This project is ongoing.

Affinity Mapping

Using responses from user interviews in affinity mapping to refine user persona.

affinity-mapping-fork

Persona

Created and refined persona based on user interviews.

Fork-Persona

Wireframes

Initial wireframe used for interactive prototype testing. Here is what I learned from testing:

Problems:

  • too many features
  • users confused at main objective of the app
  • bill breakdown/scan screen too busy
digital-fork-mobile-app-wireframe-flow-sm

High Fidelity Mockups

High fidelity mockups integrated user feedback from wireframe prototype tests.

Solutions:

  • landing screen with prominent calls to action to direct user to specific actions
  • reduced number of features: harnessed Venmo’s ability to send reminders instead of integration into our application
  • removed ‘split evenly’ button (this is often done with credit cards via restaurant server)
  • simplified screens and flows after receipt scanned
fork-high-fidelity-mockups
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